Terms of Service


Last Updated: [Current Date]

Welcome to EpointLab! These Terms of Service ("Terms") govern your use of our website and e-commerce automation services. By accessing or using our website and services, you agree to comply with these Terms. This agreement is between you ("Customer," "you," or "your") and EpointLab ("we," "us," or "our").

1. Acceptance of Terms

By using our website or services, you indicate your acceptance of these Terms. If you do not agree to these Terms, please refrain from using our services. EpointLab reserves the right to update or amend these Terms at any time. It is your responsibility to review the Terms periodically for updates.

2. Services Provided

EpointLab specializes in e-commerce automation solutions, including:


  • Seamless automation of online stores on platforms like Amazon and Walmart

  • Advanced logistics management

  • Strategic growth planning

  • Enhanced operational efficiency

While we strive to deliver high-quality, reliable services designed to help grow your business, results may vary depending on individual circumstances. EpointLab reserves the right to adjust, add, or remove services at any time.

3. Customer Responsibilities

As a user of EpointLab’s services, you agree to:


  • Provide accurate, complete, and up-to-date information necessary for service fulfillment

  • Maintain the security of your e-commerce platform credentials

  • Ensure compliance with all applicable laws, regulations, and marketplace policies

  • Cooperate with our team during onboarding and throughout our collaboration

  • Refrain from using our services for any unlawful or unauthorized purposes

Failure to comply with the above may result in the termination of our services, subject to Section 10 of these Terms.

4. Payments and Billing

All fees for EpointLab’s services are due as stated in your customized service agreement or pricing package. Payments may be processed through third-party platforms or payment processors, and you agree to abide by their terms and conditions as related to transactions.

Failure to make timely payments may result in service delays, suspension, or termination. All fees are non-refundable unless otherwise stated in a written agreement.

5. Limitation of Liability

EpointLab strives to provide exceptional service but shall not be held liable for:


  • Indirect, incidental, or consequential damages (including but not limited to loss of profits, revenue, or data) incurred during or as a result of using our services

  • Operational interruptions, delays, or disputes caused by third-party platforms, providers, or marketplaces (e.g., Amazon, Walmart)

  • Customer negligence or failure to comply with individual store or marketplace guidelines

Our total liability in connection with any claim arising under these Terms shall not exceed the amount paid to us for the relevant service.

6. Intellectual Property

All intellectual property rights related to EpointLab’s services, branding, and materials (e.g., software, templates, strategies, documentation) remain exclusively owned by EpointLab. You are prohibited from reproducing, distributing, or using any of our intellectual property without our prior written consent.

7. Confidentiality

By using our services, you acknowledge that certain information shared between us, including sales data, proprietary strategies, and operational processes, is confidential. You agree not to disclose this information to any third party without prior written consent from EpointLab, except where required by law.

8. Termination of Services

Either party may terminate the service agreement at any time with prior written notice, subject to applicable cancellation terms outlined in individual contracts. Termination does not absolve you of obligations incurred before termination, including outstanding fees or legal responsibilities.

EpointLab reserves the right to terminate services without notice in cases of:


  • Breach of these Terms

  • Misrepresentation or misuse of our services

  • Violation of applicable laws or marketplace policies

9. Third-Party Services

EpointLab’s operations often integrate with third-party platforms (e.g., Amazon, Walmart, payment processors). While we aim to ensure smooth interactions, we are not responsible for the performance, rules, or data handling of third-party services. You are encouraged to review their respective terms and policies.

10. Service Modifications

EpointLab reserves the right to modify, discontinue, or enhance services at any time. We will make reasonable efforts to inform customers of significant changes that may impact service performance.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflicts of law principles.

12. Dispute Resolution

Disputes arising from or related to these Terms will be settled through a negotiation process. If unresolved, disputes will be subject to arbitration in Orlando, Florida. You agree to waive any class-action claims.

13. Contact Information

If you have questions or concerns regarding these Terms or our services, please feel free to contact us at:

Email: sales@epointlab.com


Phone: +1 (786) 882 3838


Mailing Address: 6663 Narcoossee Rd, Ste 166, Orlando, FL 32822, United States

14. Entire Agreement

These Terms constitute the full agreement between you and EpointLab, overriding all prior agreements, representations, or understandings regarding the services described herein.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. Thank you for choosing EpointLab to help transform your e-commerce operations. We look forward to supporting your business success!


Easy way to contact us :

sales@epointlab.com

+1 (786) 882 3838

Where to find us:

6663 Narcoossee Rd

Ste 166, Orlando, FL 32822

United States.


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